Running rental-car operations
at national scale.
How we built and continue to operate the real-time operations platform for a national rental-car outsourcing company that moves over 50 million vehicles a year across 150+ sites.
Operations data was scattered across five vendors.
Our client manages outsourced rental-car ground operations for some of the largest car-rental brands in North America — Avis, Hertz, Enterprise, Sixt, Fox. Every brand had its own portal, its own export format, its own login. Payroll lived in a different system. Daily incident reports lived in someone's inbox.
Site managers were spending the first hour of every shift reconciling spreadsheets instead of running operations. Leadership had no live view of what was happening across the network until end-of-day. By the time problems showed up in a report, the day was already lost.
One real-time operations layer over five vendor systems.
Techdeca built and operates the full MLS Forward platform — scrapers, APIs, admin tools, a live scoreboard, a public marketing site, and a system status page. Everything is hosted on our infrastructure and monitored continuously.
Live operations scoreboard
A single live view of every site across every brand, with hourly throughput, productivity, and exception flags. The dashboard runs on a TV in every regional office.
Multi-brand scrapers
Resilient scrapers for each brand portal — Avis, Hertz, Enterprise, Sixt, Fox — handling auth, schema drift, and rate limits. New brand integrations land in days, not months.
Payroll reconciliation
Live comparison of scanned vehicle counts against payroll hours, surfacing discrepancies before they reach a paycheck. Saves real money every period.
Daily digests + auto-reports
Branded morning digests sent to leadership and customer stakeholders — with site rankings, exception highlights, and trend deltas. Replaces hours of manual spreadsheet work.
Native mobile productivity app
App Store and Google Play–published iPhone and Android apps for field productivity tracking and barcode scanning — integrated end-to-end with the operations platform.
Admin + name-map tools
Internal admin pages for managing employee name mappings, recipient lists, site goals, and report routing — no engineer needed for routine ops changes.
Pragmatic, modern, boring where it counts.
Frontend: Vanilla + Next.js islands for admin pages, Tailwind, responsive scoreboard for TV display.
Backend: Python (FastAPI), Node.js for scrapers, PostgreSQL for canonical data, scheduled jobs via systemd timers.
iOS: Native Swift + REST integration with the same APIs the dashboard uses.
Ops: DigitalOcean droplets, nginx + Certbot, systemd services, custom uptime monitoring, daily backups.
From end-of-day spreadsheets to live decisions.
Site managers start each shift looking at the scoreboard, not reconciling exports. Issues surface in minutes, not days.
Leadership sees every site, every brand, in one place — and gets the morning digest before 7 a.m. with the previous day's rankings and exceptions.
Customers (the rental-car brands) get a self-serve view into the operations they're paying for, building trust and shortening renewal conversations.
Engineering isn't a cost center — the platform Techdeca builds and operates pays for itself in payroll savings alone, and gets stronger every quarter as we add brands, sites, and reporting depth.
"Operations used to be a black box until the end of the day. Now we see what's happening as it happens — across every site, every brand. The team Techdeca runs is part of our ops org, not a vendor we send tickets to."
Have an operation that runs on spreadsheets?
We've done this for rental-car, hospitality, healthcare, and field-service. If your team is reconciling exports at 7 a.m., let's talk.
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